More test drives booked vs. losing buyers to voicemail and slow replies
Inventory Q&A by phone or chat — buyers don't browse 9–5
Less time customers spend on hold or waiting for a reply
Of after-hours calls and messages captured and followed up
Built for every team at your dealership
One AI. Every department running smoother.
Buyers get instant answers. Sales reps close more deals. Service advisors spend time on bays, not phones.
For Car Buyers
- Live inventory search — exact spec, colour, features
- Pricing, finance estimates & comparison instantly
- Test drive booked in under 2 minutes
- Trade-in value estimate before the visit
- After-hours inquiry answered immediately
- Confirmed with reminder before the appointment
For Sales Team
- Calendar filled with qualified test drive bookings
- Buyer intent and trade-in info before they arrive
- No time wasted on basic inventory questions
- After-purchase follow-up automated
- Finance enquiries pre-qualified and routed
- Lead nurture runs automatically until they're ready
For Service Department
- Service appointments booked automatically
- Recall and service due reminders sent on schedule
- Routine Q&A handled without advisor involvement
- Loaner car and shuttle requests managed
- Ready notifications sent when vehicle is done
- Parts inquiry and quote requests routed correctly
Complete dealership automation
From first enquiry to loyal service customer.
Inventory questions answered, test drives booked, trade-ins qualified, and service appointments scheduled — all without your team lifting a phone.
Test drive available · Sat 10:30 AM booked
Live Inventory Q&A
Buyers get exact answers — not "I'll check and call you back."
Connect your inventory feed and EverOpen answers colour, spec, and availability questions in real time — with pricing and finance estimates. Buyers stay engaged instead of calling your competitor.
Liam Park
GR86 test drive · Sat 9am
Sophie Chen
Trade-in 2020 CX-5 · Est. $24k
Tom Barker
Tiguan · Finance query · Routed F&I
After-Hours Coverage
Buyers research at 10pm. You capture them before a competitor does.
Car buyers don't shop 9–5. EverOpen captures every after-hours enquiry, qualifies intent, books test drives, and routes finance questions — so your team arrives Monday to a diary full of appointments.
I'm thinking of trading in my 2021 Mazda 3. Any idea what it's worth?
Based on a 2021 Mazda 3 Sedan in average condition, current market trade-in range is typically $18,000–$23,500. Mileage and service history will affect the final figure. Want to bring it in for a formal appraisal when you test drive?
Trade-In Qualification
Understand buyer equity before they walk in
AI collects make, model, year, condition, and mileage, then gives a market range estimate and books a formal appraisal alongside the test drive — so your team arrives prepared to structure a deal.
My car is due for a 30,000km service. Can I book it in?
Of course — we have availability Tue at 8am or Thu at 1pm. Which works for you?
Is my car still under recall for the airbag issue?
I can check by VIN. What's your plate or VIN number? I'll look it up now.
How long does a standard service take?
A standard service typically takes 1.5–2 hours. We offer a complimentary loan car if you need to be somewhere.
Service Scheduling
Service bays filled without your advisors touching the phone
Routine service bookings, recall questions, logbook services, and loan car requests all handled by AI — freeing your service advisors to focus on customers in the workshop.
After purchase
- Welcome message with service schedule
- 1st service reminder at 10,000km
- Referral incentive sent at 3 months
Long-term loyalty
- Annual safety check reminders
- New model alerts when they fit profile
- VIP loyalty service offers
Retention & Loyalty
One sale becomes a 10-year service relationship
Post-purchase follow-up, service reminders, new model alerts, and referral programs run automatically — keeping your customers engaged long after they drive off the lot.
How it works
From online browse to showroom visit — automated.
EverOpen connects to your inventory feed, website, and phone. One setup. Every buyer captured.
Buyer calls, texts, or messages your dealership
Phone, website chat, SMS, or WhatsApp — EverOpen answers instantly with live inventory information, pricing, and availability. No hold times, no after-hours voicemail.
Car buyers who don't get an immediate answer move to the next dealership in their tab.
AI qualifies intent and trade-in situation
The AI asks the right questions naturally — which model, when are they looking to buy, do they have a trade-in, cash or finance. Your team arrives at every appointment knowing exactly what to expect.
Sales conversations start at deal-structuring, not cold discovery.
Test drive booked and confirmed instantly
Buyer picks a time from live availability. Confirmation goes out with full vehicle specs and directions. A reminder the evening before reduces no-shows dramatically. Sales rep gets the full brief.
3× more test drives booked vs. leaving buyers to call back in business hours.
Finance and service routed to the right department
Finance enquiries go to your F&I team with context. Service bookings land in the workshop calendar. Recall questions get checked against your VIN database. Everything goes to the right person automatically.
Your BDC, F&I, and service teams each work their own qualified queue.
Post-sale sequence turns buyers into loyal service customers
After every sale, automated messages go out with service reminders, seasonal check-up offers, new model alerts, and referral incentives — keeping your dealership front of mind for the next 10 years.
Service revenue from existing customers is the most profitable revenue line at any dealership.
Built for every dealership type
Your brand, your market.
EverOpen adapts to your inventory, your qualification criteria, and your brand voice — whether you sell mass-market or prestige.
New Car Dealerships
Live inventory answers, factory-order enquiries, test drive bookings, and new model launch campaigns for inbound buyers.
Used Car Dealers
Specific vehicle enquiries, condition and history questions, finance pre-qualification, and price negotiation routing.
Luxury & Prestige
High-touch, on-brand responses for discerning buyers — private viewing scheduling, bespoke configuration questions, and concierge-level service.
Motorcycle & Power Sports
Spec and accessory enquiries, licensing requirement guidance, finance and insurance questions, and seasonal campaign outreach.
RV & Caravan
Feature and floorplan questions, tow capacity guidance, finance enquiries, and delivery or collection scheduling.
Fleet & Commercial
Multi-vehicle enquiries, running cost comparisons, fleet finance options, and handover scheduling for fleet managers.
Ready to fill your test drive calendar?
Your AI sales team, live in hours.
No new software for your team to learn. No missed after-hours leads. Just more test drives, more deals, and a service department that fills itself.
Connects to your inventory feed and existing phone number.